Wrong password
check caps and request reset if it fails
Organized recovery
If you forgot your password, use recovery from tlalocbet. Do not enter data on external pages or share screenshots with balance, OTP or full document.
Common problems
Code not received
wait, check SMS/email and avoid too many requests
Blocked account
prepare KYC, error time and device
Suspicious page
close it, enter from correct domain and change password
Can I share OTP with support?
No. Never share full OTP or password.
What if my account is blocked?
Save time, error, device and browser. Contact visible support.
How do I avoid phishing?
Do not use shorteners, screenshots or forwarded links to log in.
Return to your account carefully
Open login